GeekSquad is a critical element to the BestBuy brand. Philip Nelson interviews "Agent" Meister who describes himself as being 49% technician and 51% psychologist in trying to help customers when they are having technical issues with their computers, or for that matter, any technical issues they may be having at home.

Bijan Sabet is a VC extraordinaire, who is an investor in Twitter, Tumblr, Boxee, and others.

As a General Partner at Spark Capital, Bijan talks backstage with Philip Nelson about the emerging social media ecosystems which are creating new companies and new wealth.

Jennifer Preston notes that The New York Times has been spoken about for over 100 years. And now, with the social web, and in her role as Social Media Editor, her readers are engaging and contributing to the news gathering process.

Back stage during the 140 Characters Conference, Philip Nelson spoke with Jennifer where she talked about the importance of not just the big story, focused media coverage on events such as a recent auto show.

The New York Times has a unique and prized franchise. It's clear to me that under the leadership and vision of Preston it is making a successful transition to the real time web - the State of NOW.

Dennis Crowley's Foursquare is on a roll. As Dennis talks explains, Foursquare is about making cities easier and fun to explore.

In his backstage discussions with Philip Nelson, he talks about ecosystems and of course the 16 Candles badge that his personal favorite.

Christopher Weingarten is an outspoken and very experienced music critic. It's people like him that are trying to keep the process of reviews and music recommendations pure - and something above the line of what he sees as "Good writing dies at the hands of search-engine optimization"

Philip Nelson's interview helps guide Christopher's insights and infinite wisdom in keeping it very (very) real.

Hank Wasiak brings incredible pedigree to the #140Conf from the world of the Mad Men days of advertising.

Interviewed by my #140Conf buddy, Philip Nelson, He talks about what a great time this is for the advertising industry to reinvent itself from being just about the 4 P's - Product, Price, Place and Promotion and adding in the 5th P - People.

Hank is the author of the recently published book, Change the Way You See Everything.

I've been following Jeff Jarvis for umpteen years. I originally met him via Jeff Pulver at various VON Show that he produced.

Jeff is the author of What Would Google Do? and blogs about media and news at Buzzmachine.com.

He also teaches City University of New York’s Graduate School of Journalism.

Watch and listen to what Jeff talks about interfacing with companies on Twitter, the real time social web in the mind's eye of a journalist, and being collaborative in the news reporting process.

Ann Curry needs no introduction. She took part in the first 140 Characters Conference last June and returned again yesterday to share her insights, and infinite wisdom in a heartfelt talk about the impact of platforms such as twitter.

Ann shared her story with Philip Nelson about her being an 11 year old girl, and seeking advise from her Dad in terms of what she could do with her life.  The way to make a difference is to give people people information so they can make a difference. 

Watch this video and please, pass it on.  It's an inspiring discussion that shows how people are trying to do good - and social good on the social web.

Here's Philip Nelson with Ivanka Trump at the 140 Characters Conference, as she shares her advise for young entrepreneurs interested in social media.

She talks about how to bolster and grow your grand with personality and growing one's identity and the opportunity to be consistent with message and being persistent with your online presence.